Timo
  • Banking
    • Spend Account
    • Goal Save
    • Term Deposit
  • Cards
    • Timo Debit Card
    • Timo Visa Credit card
  • Lifestyle
    • Liberty Travel Insurance
    • VinaCapital Investments
    • Installment
  • Join us
    • What is Timo?
  • Invite Friends
  • News
  • Privileges
  • Line
  • Hangout
  • CRM
  • FAQs
  • Group
    • LOGIN
    • JOIN NOW
  • EN
  • Search
  • Menu

Article 7. Safety and security assurance during using Account

Published in 02/10/2018

Article 7. Safety and security assurance during using Account

02/10/2018/in TIMO SPEND ACCOUNT /by Hieu TOS

1.      To ensure safety and security in use of Account, Customer must be responsible to:

a.  Protect the information about Customer’s Account, not transfer Customer’s Account to the third party unless required by state competent authority and/or regulated specifically in Contract.

b.  Not allow other to use Account, not transfer Account to other, pledge/mortgage Account to any organization, individual.

c.  Comply with guidance, transaction process of VPBank when performing Account transaction. Customer must sign in accordance with the specimen signature at VPBank when performing Account transaction required Customer’s signature. Customer agrees that to ensure safety for asset and transaction of Customer, Customer shall request VPBank to perform necessary measure of verification and/or temporarily lock, refuse transaction when VPBank finds out the Customer’s signature on transaction document does not match the specimen signature registered at VPBank.

d.  In case Customer performs transaction via Card connected with Account or via electronic instruments, depending on each transaction, service performed by Customer, Customer shall require to use one or some of security factor respectively with customer verification method that such transaction, service requires including but not limited to information of account number, name of account holder, telephone, email registered by Customer at VPBank. Customer must be responsible to protect the above security factors, as well as take appropriate measures to prevent illegal use of such above security factors. Customer shall take responsibility for damage due disclosed, stolen, misused, etc security factors.

e.  Customer shall take responsibility to preserve electronic devices used to connect to the system of VPBank and perform account transactions (computer, telephone, etc), Customer should not leave such devices that Customer uses for transaction in any time or allow any other person to use such devices until Customer signs out the system, transaction interface.

f.   Notice and co-operate promptly with VPBank to handle the matters related to safety and security assurance of Account during using Account. To ensure safety of asset and transaction of Customer, Customer requests VPBank to perform reasonable measures such as temporarily locking Account, refusing account transaction when security factors of Customer are checked and replied inaccuracy after some certain accesses by the system.

g.  Comply with other obligations, responsibilities under regulations of law on safety assurance and information security during using Account.

2.      To ensure safety and security in use of Account, VPBank must be responsible to:

a.  Perform measures of safety assurance, risk prevention for account transaction under rules, regulations of laws

b.  Secure the information related to account activity in accordance with the General Transaction Terms and Conditions and provisions of laws.

c.  Comply with other obligations, responsibilities under regulations of law on safety assurance and information security during using Account.

3.      When the information about Account, about security factors of Account are disclosed, misused, Customer must promptly inform Timo via phone number (+8428) 7300 8466 (overseas) /1800 6788 (fee free) /other number under notice of Timo in each period or the nearest Timo’s transaction points. Customer requests VPBank to temporarily lock Account immediately when receiving notice of Customer or apply other measures of risk prevention and co-operate with relevant parties to perform other necessary professional measures to prevent possible damages.

Share this entry
  • Share on Facebook
  • Share on Whatsapp
  • Share on Linkedin
https://timo.vn/wp-content/uploads/TDB_website-logo-1-300x58.png 0 0 Hieu TOS https://timo.vn/wp-content/uploads/TDB_website-logo-1-300x58.png Hieu TOSArticle 7. Safety and security assurance during using Account

Interested?

Download Timo app now and enjoy our exclusive banking service!

Or find out how to join us here >>

About Us

What is Timo?

How to join Timo?

Terms & Conditions

Privacy & Data Protection Policy

FAQs

Accounts & Cards

Spend Account

Term Deposit

Goal Save

Timo Debit card

Timo Visa Credit card

Financial products

Liberty Travel Insurance

VinaCapital Investment

Installment

CUSTOMER / DEVELOPER SUPPORT

Hotline: 1800 6788
Email: care@timo.vn
Call Centre working hours:
– Monday – Saturday: 08:00 a.m. – 10:00 p.m.
– Sunday: 08:00 a.m. – 08:00 p.m.

      

Copyright © Timo 2021 - Enfold WordPress Theme by Kriesi
Article 8. Investigating, handling claim when using Account Article 6. Providing and noticing information about Spend Account
Scroll to top
Bằng việc tiếp tục truy cập website, bạn đồng ý về việc chúng tôi sử dụng cookies để tối ưu trải nghiệm của bạn.
By continuing to browse our website you agree to our use of cookies to improve your user experience.
Xem thêm / Read MoreOK
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled

Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.

Non-necessary

Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.