Article 6. Providing and noticing information about Spend Account

1.      Customer shall have right to request to provide the information about Account balance, transactions arising on Account and other necessary information related to use of Account during using Account. Customer may submit a request of providing information directly to Timo’s transaction points or via Timo Care Call Center according to phone number: (+8428) 7300 8466 (overseas) /1800 6788 (Fee Free) /other number under notice of Timo or via other forms deployed by Timo in each period. Customer is obligated to comply with regulations, requirement and pay all fees, etc of VPBank when requesting VPBank to provide information. When receiving reasonable request of Customer, Timo shall provide Customer with information in accordance with regulations of laws. Provision of information shall be performed in the forms agreed by Customer and Timo at the time of Customer’s request in accordance with laws by Timo.

2.      In case Customer and VPBank sign agreements, contracts (banking service contract via internet, phone, email, etc), including agreement of account balance notice service, transactions of account, etc, notification shall be performed by Timo under agreement, contract signed with Customer.

3.      In case VPBank blocks Account, Timo shall notice Customer about blocking, the form of notice in case of blocking shall performed by VPBank in accordance with agreement between Timo and Customer about exchanging, providing information in the General Transaction Terms and Conditions.