Article 4. Handling in case Account of Customer arises no transaction regularly

1.    Based on active frequency of Account, the status of Customer’s Account shall be divided into: Active, Sleep, Inactive or other status under regulations of VPBank in each period. Condition, form and other matters related to the status of Customer’s Account shall be publicly noticed on the official website and/or transaction places of VPBank in each period.

2.    VPBank is entitled to collect charges to manage, maintain Customer’s Account according to the schedule of charge and rule of charge collection regulated by VPBank in each period. The schedule of charge shall be publicly noticed on the website of Timo and/or Timo Application in each period.

3.    VPBank has right to freely close Customer’s Account when Customer’s Account does not meet the conditions under regulations about management of Spend Account Status stipulated by VPBank and noticed publicly on the website of Timo and/or Timo Application in each period.

4.    Timo is obligated to notify Customer when transferring the status of account, closing Customer’s Account under agreement in this Article. Depending decision of Timo at the time of notification, Timo may notify Customer in one or some of the following forms: public notice on the website of Timo and/or Timo Application notice via email and/or message to address, phone number registered by Customer at VPBank and/or other forms registered by Customer and accepted by VPBank in each period, complying with regulations of laws.