Dear our valued customers,

Timo would like to inform our Timo Hangouts and Timo Care working hours on Reunification & International Labor Days 2020 as follows:

Closing date & time
Date	Time
30.04.2020 – 02.05.2020	All day
Re-open date & time
04.05.2020	08:30 am

If you have any issues or concerns, please send an email to care@timo.vn or inbox our Facebook and we will get back to you at the earliest. You can still enjoy uninterrupted services and use of the Timo app and my.timo.vn as usual.

SOME TIPS AND SUGGESTIONS TO ACCESS YOUR FUNDS

– You can visit any local bank’s ATM to withdraw funds as you require without any fees. You can also access the Timo ATM located outside the Timo Hangout (Ho Chi Minh city branch) as usual. 

– If you want to deposit cash into your account we recommend you do this on or before 29.04.2020 either through a bank transfer or at a VP Bank branch before 15:00 hrs on the same day. 

– How to find VPBank Branches around you? Here is a link to all the VPBank branches: https://www.vpbank.com.vn/locations?target=en (type the district you are staying at the left box, press enter, Ex: Tan Binh > Enter)

While you are on your holidays, please continue to be on the alert and protect your bank details from fraudsters. Find out more details here.

Hope you have safe holidays on this year’s Reunification & International Labor Days!

Sincerely,

Timo Team.