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Notice about 0% FX promotion on Timo Mastercard transactions

As a Timo Mastercard customer, we hope you have enjoyed the benefits of 0% FX on all your overseas spends in 2016 and 2017.

As of 2nd January 2018 this offer is no longer available and like any other bank, standard FX rates will apply for any transactions made while travelling or shopping abroad.

Domestic transactions remain unaffected and you can continue to enjoy using your card for your daily needs without worrying about carrying cash.

We will be adding more benefits for all our Mastercard customers in the coming months so do stay tuned. Find out more about privileges for Timo member and Timo Mastercard owner here.

To find out more, please contact our Timo Care team on 18006788

For more information on Timo Mastercard, please click here. Latest Fees Schedule here.

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Timo working hour during Christmas season and New Year 2018

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To celebrate this festive season, Timo would love to say thanks to all valued customer for all of your supporting during the year and cheer to the Christmas and New Year 2018 coming.

Timo would like to inform you of our Timo Hangout and Timo Care working schedule as follows:
working hour 2018

During this time, our Timo Hangout HCM will remain temporarily closed, and our Call Centre representatives will be unavailable. If you need any urgent assistance, please send an email to care@timo.vn  and one of our representatives will try to get back to you at the earliest. You can still log into the Timo mobile and Web App as usual.

Please take note of this early closure notice and we hope your services are unaffected during this time. Have a pleasant day.

Enjoy the holiday without worry about account’s security, check out our safety tips Here

Hope you and your family have a Merry Christmas and Happy New Year.

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