TIMO CONTINUES TO APPLY SAFETY AND PREVENTIVE MEASURES AS INSTRUCTED BY THE GOVERNMENT

As directed by the Prime Minister, the social distancing restriction has been relaxed. This means you can now visit a Timo Hangout for your banking needs. However, as your safety and that of our staff are of utmost importance, Timo will continue to apply safety and preventive measures as instructed by the Government. Therefore, from now until the end of May, Timo encourages customers to follow these instructions when visiting a Timo Hangout for their banking requirements::

  • For current customers: Our Timo Hangouts are open and ready to serve all of you with any banking needs as usual. As we’re implementing preventive measures, you may be required to wait a short while before being served. Timo still recommends that customers use digital banking services via the Timo mobile or web app for non-essential services like Fund Transfers, Cash Deposits, Updating Information, etc.
    Please note that from now until the end of May, Timo Hangout Hanoi and Ho Chi Minh city will temporarily work from 9.00 to 18.00. Timo Hangout Da Nang and Can Tho still operate as usual.
  • For new customers: Joining Timo online will still be possible. However, from now until the end of May, instead of booking your schedule to visit a Timo Hangout online, our staff will contact you to book an appointment.

GUIDELINES TO ENSURE HEALTH AND SAFETY

In case you do need to visit our Hangout, do spend a moment to read a few of our guidelines to ensure the health and safety of you and others around you.

Wear a mask at all times, especially when visiting a Timo Hangout

Sanitize your hands at the entrance to a Timo Hangout

Allow our security guards to measure your temperature prior to entering a Timo Hangout

DO YOU HAVE ANY QUESTIONS OR CONCERNS?