A place to find answers for your questions about Timo’s products and features
Timo is the latest player to enter the Finance sector as a digital bank dedicated to helping customers on their journey to financial freedom. Co-operating with Viet Capital Bank, Timo offers the personal banking experience that customers expect without the hassle of maintaining a large account balance. We understand the advantages of technology as well […]
Find details of our Hangouts here: www.timo.vn/en/hangout.
Customer Service Center operating hours are as follows: Call Center 1800 6788 (toll-free): 08:00 – 22:00 Monday – Saturday, 08:00 – 20:00 Sunday and public holidays; Live Chat on Timo app: 08:00 – 22:00 Monday – Saturday, 08:00 – 20:00 Sunday and public holidays; Facebook Messenger of Timo fanpage: 08:00 – 22:00 Monday – Saturday, […]
Cộng đồng Ngân hàng số Timo (Offical Group) is the official group established by Timo. You can freely search, ask questions or share the information that interests you. Timo invites you to join the Community here: https://www.facebook.com/groups/timobank. If you encounter important/confidential issues related to your account, please kindly call Hotline 1800 6788 or send an […]
Timo is supporting Cash Recycling Machines (CRM) at the following locations: https://timo.vn/blogs-en/find-atm-crm-in-a-snap-2/
Timo Spend Account is your main account, for daily use. Your debit card is issued with this account. With this account you can: Pay bills Transfer money, receive money transfer Mobile top-up Send Payment Request/Split Bills to Timo friends Check transaction history Receive foreign currency transfers from abroad Cashflow by Category
Your Timo account is completely free of fees such as annual fee, account maintenance fee, transaction fee for transferring money from the application and withdrawal transaction fee at ATM. You can refer to the detailed information more at: Spend Account’s Tariff: https://timo.vn/wp-content/uploads/2021/01/Spend-Account-Tariff.pdf Timo Debit Card’s Tariff: https://timo.vn/wp-content/uploads/2021/01/Debit-Card-Tariff.pdf
Currently, Timo offers the following account package for foreigners: Full Timo account package: For customers who have completed issuing Timo Debit cards at Timo Hangout, money transfer limit is up to 5 billion VND/day, and you can use full product services such as withdrawal transactions, online payment via card, linking e-wallets,…
Please kindly bring your original passport and Visa/TRC (valid, clear information) directly to Viet Capital Bank for transfer support at the counter.
Please kindly contact 1800 6788 to inform in advance about the amount, time and which Viet Capital Bank you want to withdraw cash from for further support.
Download Timo app now and enjoy our exclusive banking service!
Or find out how to join us here >>
Hotline: 1800 6788
Email: care@timo.vn
Call Centre working hours:
– Monday – Saturday: 08:00 a.m. – 10:00 p.m.
– Sunday: 08:00 a.m. – 08:00 p.m.
