How to get Timo digital bank account?

Download the app on your smartphone & follow the instructions – it’s fast and easy!​

Download Timo app

What do you need to apply for a bank account?

  • A smartphone with a good internet signal
  • You must be above 18 years of age:
    - For Vietnamese: A valid photo ID/Citizen Card/Passport;
    - For Foreigners: Valid Passport in a clearly identifiable condition and one of three following valid documents issued for a period of at least 12 months*:
    + A Vietnam visa, OR
    + A temporary resident card, OR
    + A permanent resident card.
    *The above documents can have less than 12 months remaining, but must be valid at the time of applying to join Timo. Certificate of Visa exemption is not admissible.
  • About a few minutes of your time
  • Your selfie ready face**.
    **Only apply for Vietnamese customers.

Instantly download and open an account in-app!

Download Timo app

How to join Timo and get your digital account in minutes?

Download the Timo app and follow the steps to register

Get started by entering your information

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Take a selfie for facial verification

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Scan your valid documents as requested (formats accepted include PDF, JPEG, PNG and should be less than 1 MB each)

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Bingo! Your digital bank account is set up!

Book your appointment

Choose how you want to receive your card

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Select a time for your appointment

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While you wait for your card, you can begin using your Digital Account

Activate your debit card

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Open your Pending Tasks in app

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Click Activate Card

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Enter the last 10 digits of your card

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Your card is activated and ready to use

Instantly download and open an account in-app!

Download Timo app

The easiest way to manage your money

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Spend smarter

Discover a new way to track and manage your spending. See where your money is going and how to save and grow your money automatically.

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Stay in control

Your account is always protected by multiple layers of security. Stay on top of every transaction you’ve made with instant alerts and iOTP authentications for transfers.
* Note: iOTP also works on the principle of OTP but instead of being sent via SMS, this code will be sent directly in the Timo app.

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Say goodbye to hidden fees

We have no minimum balance requirement and charge no fee for every money transfers, bill payments and phone top-up. Cash withdrawal is also fee-free at Viet Capital Bank’s ATMs as well as across 17,000+ ATMs in the Napas network.

Have questions? Reach out to us!

1800 6788

care@timo.vn

FAQs