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About Timo

Timo is the latest player to enter the Finance sector as a digital bank dedicated to helping customers on their journey to financial freedom. Co-operating with Viet Capital Bank, Timo offers the personal banking experience that customers expect without the hassle of maintaining a large account balance.

We understand the advantages of technology as well as the importance of smartphones in today’s life, so the experience that Timo brings is a “no matter where” banking service that allows customers to manage, increase, and access their accounts anytime, anywhere.

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What is Timo contact & support information?

Customer Service Center operating hours are as follows:

  • Call Center 1800 6788 (toll-free): 08:00 – 22:00 Monday – Saturday, 08:00 – 20:00 Sunday and public holidays;
  • Live Chat on Timo app: 08:00 – 22:00 Monday – Saturday, 08:00 – 20:00 Sunday and public holidays;
  • Facebook Messenger of Timo fanpage: 08:00 – 22:00 Monday – Saturday, 08:00 – 20:00 Sunday and public holidays.
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The Timo Digital Banking Community (Official Group)

Cộng đồng Ngân hàng số Timo (Offical Group) is the official group established by Timo. You can freely search, ask questions or share the information that interests you. Timo invites you to join the Community here: https://www.facebook.com/groups/timobank.

If you encounter important/confidential issues related to your account, please kindly call Hotline 1800 6788 or send an email to care@timo.vn.

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