If you have any questions or in urgent cases, please contact us via:
- Hotline: 1800 6783 (Within Vietnam) or 028 7306 6783 (Overseas)
- Email: care@timo.vn
- Website: www.timo.vn
If you have any questions or in urgent cases, please contact us via:
Timo Hangout’s working hours are from 9:00 a.m. to 6:00 p.m., Monday to Saturday.
Viet Capital Bank’s branches working hours are from 7:30 a.m. to 12:00 p.m. and from 1:00 p.m. to 4:45 p.m., Monday to Friday.
At this time, our Timo Hangout is located at 2nd floor,194D-E Pasteur, Ward 6, District 3, Ho Chi Minh city.
Please refer to the Terms and Conditions below:
Timo offers unique digital banking services as follows:
Timo follows the strictest security procedures and measures to protect your money and information.
Yes, your Timo account is a bank account. You can deposit, withdraw, move money, pay online transactions or pay bills, top-up your mobile phone subscription and even create savings and investments.
Vietnamese citizens and foreigners who are above 18 years old can open a Timo Debit card if they meet the following requirements:
*The above documents can have less than 12 months remaining but must be valid at the time of applying to join Timo. Certificate of Visa exemption is not admissible.
By joining Timo , you will get access to the most innovative financial management and banking platform in the country.
*Coming soon. Delivery fee is applicable.
Also, enjoy:
Notes: These benefits may be changed due to Timo & banking partner policies.
Yes, Timo has complete functions of a bank and you don’t have to go to a branch. In fact, Timo calls its branches Hangouts! You can perform any banking transaction in the mobile app. Timo also provides smart features to let you manage, grow and access your money, while protecting it from potential scammers.