Timo is the latest player to enter the Finance sector as a digital bank dedicated to helping customers on their journey to financial freedom. Co-operating with Viet Capital Bank, Timo offers the personal banking experience that customers expect without the hassle of maintaining a large account balance.

We understand the advantages of technology as well as the importance of smartphones in today’s life, so the experience that Timo brings is a “no matter where” banking service that allows customers to manage, increase, and access their accounts anytime, anywhere.

Customer Service Center operating hours are as follows:

• Call Center 1800 6788 (toll-free): 08:00 – 22:00 Monday – Saturday, 08:00 – 20:00 Sunday and public holidays;
• Live Chat on Timo app: 08:00 – 22:00 Monday – Saturday, 08:00 – 20:00 Sunday and public holidays;
• Facebook Messenger of Timo fanpage: 08:00 – 22:00 Monday – Saturday, 08:00 – 20:00 Sunday and public holidays.