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How do you make money if you don’t charge fees?

Your business is your success. If you use Timo and find it to be an effective solution to help you save money, time and achieve financial success, we will succeed too.

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Are there any fees to use Timo?

imo has no fees on ATM and transfers, as well as no fees for cash withdrawal and deposits at VPBank. However, we do have a few fees you may occasionally incur:

  • 50,000 VND per card/PIN reissuance
  • 30,000 VND per account balance confirmation
  • 30,000 VND per account dispute for local remittance

There are some external fees to VPBank in cases below:

  • 0.02% Cash deposit/withdrawal fee at VPBank outside Ho Chi Minh. (min 10,000 VND; max 1,000,000 VND)
  • 0.03% Cash transfer/withdrawal fee for over 1 billion at VPBank if within 2 working days since cash deposit. (min 10,000 VND; max 1,000,000 VND)
  • 0.01% cash withdrawal fee over 1 billion at VPBank if withdrawn on same day as receiving (min 10,000 VND)
  • 50,000 VND per card/PIN re issuance
  • 30,000 VND per account balance confirmation
  • 30,000 VND per account dispute for local remittance
  • 22,000 VND for account closure (at branches)

Notes: VAT excluded from the fees

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Does Timo offer other products like Consumer finance, Loans, Insurance, Investments?

Yes Timo offers a platform to apply for other products through our partners. Currently Timo offers the following products:

  1. Sun Life Insurance: Purchase a Personal Accident Product via the Timo App to protect you and your lived ones from unforseen accidents (only applicable for Vietnamese nationals). Visit Sun Life Insurance under the Partner section of our Website for more
  2. VP Bank Loans: Register your interest for loan from the Timo App and a VP Bank Loan officer will contact you to compete the process. Visit VP Bank under the Partner section of our Website for more
  3. Vinacapital Invetsments: Open a Vincapital account with a minimun contrbution of 2 million VND directly from the Tiimo App. An advisor will contact you with 3 days to complete your registration. Visit Vinacpital under the Partner section of our Website for more
  4. Fast Cash: An overdraft facility to give you access to funds when your account balance is 0. Apply in the Timo App, upto 30 minutes to approve without collateral. Visit Fast Cash under the Borrow section of our Website for more.
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If Timo is a digital bank, why do i need to come to the Hangout to open an account?

Although Timo would like to have a fully digital account opening process, currently State Bank of Vietnam regulations require a face to face meeting with our members to complete the account opening process.

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