Security Tips

  • Never share OTP, PIN code, username and password and card information (card number, issue date, CVV code (if any) for anyone, even Timo staff.
  • Change PIN code periodically.
  • Never use the same Password/Username as other non-banking accounts.
  • Always access Timo via the App or via the website my.timo.vn, never by clicking on a hyperlink.
  • Do not click or forward links in emails, SMS or chat/WhatsApp messages if you doubt the authenticity of such links.
  • Never share your confidential personal and banking login details with any third party via phone, messaging apps, email or on a website when prompted.