I transferred to the wrong recipient or got scammed, how do I get my money back?

Timo is sorry about your case. Because the transaction has been successfully transferred, Timo is sorry that we cannot assist you to revoke the above transaction.

Please kindly arrange a suitable time to bring your valid and original passport and Visa/TRC to Timo Hangout for further assistance. Please kindly note that this is just a support request, the processing of this request will completely depend on the process of the Beneficiary Bank and the goodwill of the recipient. The processing time for recall investigation is 45 working days. If after that you do not receive the money back into your account, it means that the request has failed.

At the same time, you can actively report the incident to the police.