Forgot PIN or locked card, what to do?
In case your Timo Debit card has been locked due to submitting an incorrect or forgotten PIN, you can reset a new PIN on the Timo app or my.timo.vn website by following these steps:
- Login to your Timo account
- Select Profile Picture
- Select Manage Cards
- Select Timo Debit Card
- Press (+), select change PIN and follow instructions from app/website.