Are there any fees to use Timo?

imo has no fees on ATM and transfers, as well as no fees for cash withdrawal and deposits at VPBank. However, we do have a few fees you may occasionally incur:

  • 50,000 VND per card/PIN reissuance
  • 30,000 VND per account balance confirmation
  • 30,000 VND per account dispute for local remittance

There are some external fees to VPBank in cases below:

  • 0.02% Cash deposit/withdrawal fee at VPBank outside Ho Chi Minh. (min 10,000 VND; max 1,000,000 VND)
  • 0.03% Cash transfer/withdrawal fee for over 1 billion at VPBank if within 2 working days since cash deposit. (min 10,000 VND; max 1,000,000 VND)
  • 0.01% cash withdrawal fee over 1 billion at VPBank if withdrawn on same day as receiving (min 10,000 VND)
  • 50,000 VND per card/PIN re issuance
  • 30,000 VND per account balance confirmation
  • 30,000 VND per account dispute for local remittance
  • 22,000 VND for account closure (at branches)

Notes: VAT excluded from the fees