As the Year Of The Pig is almost upon us, we hope you will enjoy your time off to spend with your loved ones.

We would like to inform you of our Timo Hangout and Timo Care closing schedule over the upcoming holiday as follows:

All Timo Hangouts will remain closed and Timo’s hotline will be unavailable during this time. However, CDM/ATM in Timo Hangout Ho Chi Minh will remain open until 20:00 on 1st February 2019.

If you have any issues or concerns, please send an email to and Timo will get back to you at the earliest.

You can still enjoy uninterrupted service and use of the Timo app and as usual.


  • We anticipate that the Timo ATM machines may be full the days before the holidays due to the sheer volume of withdrawals being made. You can also visit any local banks ATM to withdraw funds as you require without any fees.
  • If you want to deposit cash into your account we recommend you this before the holidays either via a CDM machine or through a bank transfer. We recommend you to deposit cash into your account before the end of 1st February 2019 (before 12:00 pm through a bank transfer or before 20:00 via a CDM machine at Timo Hangout).
  • How to check the location of CDMs? Choose CDM/ATM locator on the Menu bar from Timo App.
  • For inter-bank transactions via your account number, you will need to schedule an early transfer (no later than 12:00 pm on 1st February 2019) to avoid the transaction being held until the end of holidays.