In our best efforts to provide an excellent service to all of our users, our banking partner VPBank is planning to perform a series of system upgrades on the following dates:
| Date | Downtime |
| 15.03.2020 | From 01:00 till 01:15 |
| From 23:30 till 23:45 |
During this time, all banking services will be temporarily unavailable. We advise you NOT to make any transaction during this time. All services will be back online after the specified times and you can continue to bank as usual.
If you notice any issues, after the times specified above, please do not retry your transaction immediately and wait for an hour before trying again. If the problem persists, email us on care@timo.vn, inbox us via Facebook or call our Hotline on 1800 6788 and we will get back to you.
We will keep you updated on the next schedule system maintenance and its impact to banking functions very soon.
Thank you in advance for your understanding and patience!
