In our best efforts to provide an excellent service to all of our users, our banking partner VPBank is planning to perform a system upgrade on 22/03/2020 as follows:

22/03/2020 01:00 – 01:15
05:00 – 05:45

During this time, all services will be temporarily unavailable. We advise you NOT to make any transaction during this time.

However, from 01:15 – 05:00, only 2 services are available:

  • Fund transfer (include credit card payment from Timo account to VPBank/Timo Mastercard)
  • Close saving account.

All services will be back online after the specified times and you can continue to bank as usual. If you notice any issues, after the times specified above, please do not retry your transaction immediately and wait for an hour before trying again. If the problem persists, email us on, inbox us via Facebook or call our Hotline on 1800 6788 and we will get back to you.

Thank you in advance for your understanding and patience.