UX Research

  • Ho Chi Minh City
  • Report to: VP, Product Design
  • Department: Product
  • Contact to: hiring@timo.vn


  • Perform all tasks related to conduct, executive, manage.
  • Survey prerequisites and logistics, such as discussion guide, vendor contacts, questionnaire, show cards, code book, tab sheet, etc. for in-house projects.
  • User research, including primary and secondary.
  • Quantitative and qualitative research and results assessment.
  • Identify and assess research concepts in collaboration with cross-functional teams.
  • Plan and carry out user research methodology and tactics.
  • Depending on individual projects, a Research Analyst role may involve heavily in day-to-day management of projects or maybe more supervisory, overseeing and coordinating others within the project team.
  • Mentoring and coaching the team’s junior CX researchers.


  • 4 – 6 years’ experience in relative fields.
  • Years of experience in relevant marketing or qualitative market research areas, work experience in a market research agency is preferred.
  • User experience research and Interview experience are must have.
  • Good data/insights analysis/interpretation skills.
  • Proficient with a variety of statistical analysis methods such as Regression, Logistic regression, decision trees, time series forecasting methods, etc.


  • Full benefits and salary during probation.
  • Premium health care insurance.
  • Competitive salary and learning culture.
  • Other benefits as per stated in Vietnamese Labor Law.

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