Infrastructure Engineer

  • Ho Chi Minh City
  • Report to: Infrastructure Manager
  • Department: Technology
  • Contact to:


  • Design and implement short- and long-term strategic plans to make certain network capacity meets existing and future requirements.
  • Practice network asset management, including maintenance of network component inventory, life cycle management and related documentation.
  • Establish service level agreements with end-users.
  • Provides “ownership” of problem thru final resolution.
  • Plan, acquire, and coordinate installation of in-house and remote hardware and software across the organization’s network.
  • Conduct research and make recommendations on network products, services, protocols, and standards in support of network procurement and development efforts.
  • Assess, approve, and administer all equipment, hardware, and software upgrades.
  • Manage optimal operation of all network hardware and equipment, including routers, switches, UPSs, and so on.
  • Manage and ensure effectiveness of security solutions, including firewalls, anti-virus solutions, and intrusion detection systems.
  • Establish and maintain regular written and in-person communications with the organization’s decision-makers, stakeholders, department heads, and end-users regarding pertinent network activities.
  • Test network performance and provide network performance statistics and reports; develop strategies for maintaining network infrastructure.
  • Test server performance and provide network performance statistics and reports; develop strategies for maintaining server infrastructure.
  • Maintain a complete Network test lab at our headquarters to test changes and hardware, prior to implementation on our production network.
  • Lead a contingent of network analysts and technicians, and where necessary, conduct performance reviews and corrective action.
  • Provide guidance to junior members of the team


Education and/or Experience:

  • Four-year university degree or college diploma required, preferably in the field of computer science or other related academic fields.
  • 3 years of relevant work/management experience.
  • Network certificates such as CCNA/CCNP/JNCIP is preferred.
  • Cloud network, Cloud security certification.

Minimum Qualifications:

  • 3 years of experience managing and configuring enterprise-wide LANs, WANs, VPNs, VOIP, etc.
  • 3 years Cisco experience, certifications are desired.
  • 1 years of experience in administration and operation of Office365 systems, IT Helpdesk system, virtualization systems and cloud infrastructure.
  • Excellent knowledge of current protocols and standards, including Core Switching/Routing, SSL/IPSec, SAN, Virtualization, Business Continuity, Disaster Recovery.
  • Hands-on experience troubleshooting hardware such as servers, routers, bridges, switches, hubs, modems, network interface cards, and so on.
  • VOIP telephone system support is highly desirable.
  • Strong interpersonal, written, and oral communication skills.
  • Able to conduct research into networking issues and products as required.
  • Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations.
  • Highly self-motivated and directed.
  • Keen attention to detail.
  • Strong customer service orientation.
  • Experience working in a team-oriented, collaborative environment.
  • Minimum 3 years of working experience in banking and finance.
  • At least 3 years of working experience in the financial – banking sector.


  • Competitive salary
  • 13-month salary
  • Extra healthcare insurance
  • Company outing & team building
  • 15-day annual leave days
  • Data 4G allowance
  • Parking allowance
  • Taxi allowance
  • Learning & Development
  • Timo Club
  • Full time, working hours from 8:30 – 12:00 & 13:30 – 18:00 Monday to Friday weekly

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