Everybody dreams of being rich(er) and fears being poor. Timo supports you in achieving this dream. Financially, we support across the 5 functions of money: moving, managing, accessing, growing, and protecting your money.

Being rich however means more than just having a lot of money. Enjoying a rich life includes making money more fun and emotional by embedding banking services into your lifestyle and within your social circle to unlock a truly rich life.

Living a rich life is about more than a big bank balance. It is about being proud of your life, having rich relationships, lifestyle & experiences and health. Timo Signature is a membership program to support you in your journey to living a richer life.

Timo Signature is a premium membership offered by Timo, providing exclusive privileges, valuable benefits and special convenience to its owners. Timo Signature includes 4 pillars:

• Signature Space: enhance your personal or business branding through a unique business card, tent card and a digital profile
• Signature Society: build new relationships through a series of networking events
• Signature Master Class: Learn new skills & experiences to enrich and enhance yourself
• Signature Boarding Pass: enjoy priority support, early-bird access to new features & exclusive deals

Build and develop the community

• Manage members overall experience by building a welcoming and collaborative community environment across the four pillars
• Develop and maintain an ongoing event pipeline of classes & meetups
• Monitor offering composition (based on member makeup) and evaluate events based on attendance, satisfaction, and impact
• Be active on the member network and engage with members

Premium customer experience

• Monitor service levels of customer service for Signature members
• Coordinate with different sales channels & teams to increase the number of members
• Design the mechanism to ensure frequent and adequate communications with Signature members

Product & benefit offerings

• Source, negotiate and execute on special offers and events in collaboration with other teams for Timo Signature members
• Liase with internal teams to ensure exciting product & benefit updates for Signature members
• Define the product development direction of Signature Space

• Must have strong verbal and written communication skills and the ability of active listening specifically
• Outstanding interpersonal and multitasking skills.
• Disciplined, flexible and resourceful personality with a “make things happen” mindset
• Passion for entrepreneurial or any other “for-a-purpose” communities.
• Find joy in seeing other people pleased and happy and enjoy being an “extra”
• Ability to build, maintain and leverage relationships for co-branded and sponsored events.

• If you would like to apply for this role, please drop us an email at hiring@timo.vn and we would love to hear more about you.
• TIMO is a fun smart bank for anybody wanting to become richer.Follow us at:

  💌 Email: care@timo.vn

  🤝🏻 Hiring: hiring@timo.vn

  ✨ LinkedIn: www.linkedin.com/company/timo-digital-bank/

  ✨ Fanpage: www.facebook.com/yourtimo

  ✨ Instagram: www.instagram.com/timobank/