Associate Product Manager (Product Ops) | Timo

Associate Product Manager (Product Ops)

  • Ho Chi Minh City
  • Report to: Associate Product Manager (Product Ops)
  • Function: Product/ Product Ops
  • Location: HCMC
  • Report to: Product Manager
  • Contact to: hiring@timo.vn

ABOUT TIMO

Everybody dreams of being rich(er) and fears being poor. Timo supports you in achieving this dream. Financially, we support across the 5 functions of money: moving, managing, accessing, growing, and protecting your money.

Being rich however means more than just having a lot of money. Enjoying a rich life includes making money more fun and emotional by embedding banking services into your lifestyle and within your social circle to unlock a truly rich life.

WHAT YOU WILL BE DOING

  • Performance Dashboard Development: Build performance monitoring dashboards to closely track the performance of features. Provide valuable insights to comprehensively understand and subsequently improve features.
  • Data-Driven Issue Resolution: Utilizing data analysis to pinpoint issues within products/services, working in conjunction with departments such as IT, Business, and Customer Service to effectively address and rectify these issues. This includes optimizing operational systems and refining product/service features.
  • Product Release Support: Playing a pivotal role in facilitating the rollout of new product releases, ensuring a seamless transition and successful implementation.
  • Product communication systems: Operating a range of tools to facilitate and support communication-related activities in app
  • Product data management: In charge of documenting how data is entered into the database based on product requirements. Monitoring data closely to make sure it matches what the product needs

YOUR SKILL AND EXPERIENCE

  • Data driven mindset, analysis skill, customer insight
  • Ability to work quickly while maintaining a strong attention to detail.
  • Experience working with Excel, SQL skills
    Familiarity with data dashboard building tools
  • Experience in Tool Management, deal with repetitive processes
  • Knowledge about online payment (e-commerce, fintech, finance, e-banking, etc.)

SOUND EXCITING? GET IN TOUCH TODAY!

Find it interesting? Apply now at: